How To Stop PBX & VoIP Hacking

By Steve / June 24, 2019

Hacking is a part of any business that has computers or any system connected to a live internet connection to the web. Once you go online, you instantly become vulnerable to attacks. PBX and VoIP phone systems are not exempt from that truth. Annually hackers break into these types of systems causing millions of dollars…

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How Your Business Can Benefit From Virtual Phone Numbers

By Steve / June 17, 2019

VoIP offers many great benefits over the legacy phone network that we have grown up with for the past 4o years. Many VoIP features can be used on a hosted PBX system or what we call an on premise phone system. Today they are so similar in features and functionality it’s hard to tell them…

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How To Answer Your Business Phone Professionally

By Steve / May 17, 2019

It may seem like it is a simple problem to have, but your employees may not know the correct way to answer the phone at your business. Everyone needs to know how to answer the phone professionally, not just the receptionist. If the person answering the phone answers unprofessionally, it may be that customer’s last…

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Net Neutrality is Going, Going, Gone!

By Steve / April 23, 2019

Back in 2018 when the rollback of the Obama-era net neutrality rules where changed, it ushered in a whole new problem of issues for consumers of internet providers. In 2015 the FCC (Federal Communications Commission) enacted Net Neutrality rules to make sure that all ISP’s (internet service providers) provided equal and fair service to consumers…

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Top Reasons Why Your Business Needs a Video Surveillance System

By Steve / March 20, 2019

As you continue to run your business, at some point you’ve considered the possibility of installing a new video surveillance system. While there may certainly be some serious concerns, the benefits of adopting a security camera system for business(es) can far outweigh the drawbacks of not having one. The following are just a few reasons…

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Five Benefits Of Using A Virtual Number For Your Business

By Steve / February 25, 2019

One of the greatest benefits of VOIP phone systems over legacy phone systems are the features that they can provide without doing upgrades. Most legacy phone systems require a hardware upgrade on the premises to add new features or upgrade the whole system depending on age. VOIP phone systems provide many features right out of…

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Five VT VoIP Phone Advantages For Any Business

By Steve / January 16, 2019

The year is 2018, and as a kid, I thought that we would have flying cars by this time, oh well. While we don’t have flying cars, the telephone industry has changed dramatically in 40 years. Many Vermont and New Hampshire based companies use VOIP technology. By the year 2021, it could potentially be a…

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VT Business Phone System

2018 Communication Trends For VT Business Phone Systems

By Steve / November 22, 2018

2018 Communication Trends For VT Business Phone Systems VOIP (voice over internet protocol) and the future of this type of communication is a hot topic right now. VT VOIP Business Phone technologies are advancing at a very fast pace. Here are some of the biggest changes that will start to show up in 2018.  …

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VoIP Phone System

Six Advantages For Small Businesses To Use A VoIP Phone System

By Steve / October 16, 2018

Technology really has advanced forward tremendously in the past 30 years. The telephone industry has seen cell phones, PBX systems, and VoIP phones systems come onto the scene. With high-speed internet in most locations throughout New England now, Small Businesses can gain greater flexibility with the Business Phone System by switching to a VoIP Phone…

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By Steve / September 19, 2018

In our first article on VT Business Phone Networks we went over some of the core features in how networks from one location to another are not always equal. Here are some further points about how networks affect your phone systems.     WAN’s Affect Your Virtual PBX The WAN or wide area network consists…

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VT Business Phone

No Two VT Business Phone Networks Are The Same: Part 1

By Steve / August 17, 2018

At Key Communications we have seen the best of networks and the worst of networks. Some were built and configured to handle Voice Over Internet Protocol and other were not. In this article we are going to look at networking and how to improve your network for VoIP for your VT Business Phone system.  …

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VT Business Phone System

Is Softphone Right For Your VT Business Phone Needs?

By Steve / July 15, 2018

I am sure that you have heard of softphone technology by now with VoIP being so popular. Have you ever asked yourself these questions? What is softphone? and Is softphone right for my VT Business phone needs? You naturally may think that it is a phone system like every other phone system. How could it…

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